Freedom Lifestyle Villages
0800 OVER 50 (0800 68 37 50) © 2017 Freedom Lifestyle Villages |
Terms and conditions
Papamoa Sands Lifestyle Village is a retirement village registered under the Retirement Villages Act in New Zealand
The health, safety and wellbeing of our residents and staff remains our primary focus during the current coronavirus (COVID-19) global pandemic.
As we prioritise everyone’s welfare, we assure you that we will fully comply with all advice and directives from Government and health authorities
To ensure we can proactively monitor and respond to developments as they arise, our senior leadership team is committed to:
UPDATES TO OPERATING POLICIES
Operationally, our overarching strategy in response to the pandemic is to lower the risk of exposure by greatly reducing the level of contact between individuals.
As well as following all Ministry of Health guidelines, we have introduced a number of measures that we believe will help minimise the spread of COVID-19 that are in line with best practice.
Importantly, in order to protect our people, we respectfully request that people DO NOT visit any of our villages if:
CONTINUING TO DELIVER
While the practicalities of reducing contact between individuals will impact on the social lifestyles associated with our village, we are confident everyone will quickly adapt to the new environment we find ourselves in.
We are in regular contact with our resident communities and will continue supporting them in every way we can to handle these challenges.
We will continue to monitor the situation daily, and wish to thank all our residents, staff, contractors and suppliers for the efforts they are taking to ensure the wellbeing of everyone in the village.
Do I own the land upon which my house sits?
The resident is the legal beneficial owner of the house, and the land is owned and maintained by the village operator. Our Lifetime Site Agreement guarantees occupancy of the site for as long as the resident lives in the village.
Can I keep pets?
Yes, small dogs and cats are welcome. There are some rules governing supervision and behaviour of pets, but small pets are fine.
Can I have guests and family stay?
Yes, guests are welcome for short stays, which may be extended in consultation with the village manager. Visitor rules about security and safety apply as for residents of the village.
Is there room to park a campervan or boat?
Sealed and secure parking is provided for a limited number of campervans and boats, as well as wash-down areas and a dump station. These parks can be rented for a low weekly rental.
Can I plant a garden by my house?
Yes, gardens and landscaping options can be discussed and planned in conjunction with village management.
Will my weekly fees increase substantially without warning?
There is a limit to increases in occupancy costs. The occupancy fee can only increase annually by 2.5% or the rate of CPI, whichever is the greater, and the fee is notified to residents before each year’s Annual General Meeting.
Could a new Village operator increase my weekly fees or add new weekly charges?
A new operator is legally bound to maintain the fees stated in the LSA document, and other increase is subject to permission of the residents and Statutory Supervisor.
How will my house, and the benefits of living in the Village I enjoy today, be protected?
Freedom Lifestyle Villages operates as a registered retirement village, and residents are protected by the Retirement Villages Act (2003).
How long will my home take to build?
Generally a maximum of four months from the final plan sign-off, and once the cooling-off period of the LSA agreement has expired.